Terms and conditions and cancellations
Rooms and apartments must be vacated by 11 o’ clock on day of departure.
Rooms available after approx 2pm on day of arrival.
Cancellation terms and conditions:
Up to 2 months in advance: cancellation free of charge
Between 1 & 2 months in advance: 40% of the cost of the stay
Between 1 month and 1 week in advance: 70%
Less than 1 week in advance of arrival, delayed arrival or premature departure 90%.
Further details can be found under
>> European insurance
The conditions of the Austrian Hotel Regulations apply:
Although we cannot confirm room numbers and floors at the time of reservation, we will endeavour to meet any requests..
Payment: Hotel bills can be paid in cash, EC cards, or by means of a bank transfer prior to arrival.
Deposit: to make a firm reservation, 25% of the cost of your stay should be paid to:
BLZ: 20404, Account no. 0040471781
IBAN: AT742040400040471781, BIC: SBGSAT2S
Place of jurisdiction: Salzburg regional court